Privacy Policy
This page explains what data we process, why, on what legal basis, with whom, for how long, and what your rights are — in accordance with the General Data Protection Regulation (GDPR) and CNIL guidelines.
Last updated : 17 août 2026.
1. Data Controller
The data controller is the site's publisher, reachable at contact@moto-diagnostic.com. For any question about your data, write to that address.
2. Purposes of Processing
We process data for the following purposes:
- to measure site traffic in an aggregated and anonymous way, only if you consent;
- to respond to messages you send through the contact form.
3. Legal Bases
Audience measurement is based on your consent, which you can withdraw at any time. Site security is based on our legitimate interest in providing a safe service.
4. Data Processed
Depending on how you use the site, we may process:
- your email address, if you write to us through the contact form;
- your diagnostic history and selected motorcycle, stored only on your device;
- minimal, anonymous technical data related to audience measurement (page views, device type), with no cookie or personal identifier.
5. Sub-processors and Recipients
We work with providers that act as sub-processors or joint controllers. Transfers outside the European Union are governed by standard contractual clauses.
| Provider | Role | Location | Policy |
|---|---|---|---|
| Supabase | Database (anonymous click statistics) | European Union (Frankfurt / Paris) | View |
| Vercel Inc. | Site hosting and delivery | United States (standard contractual clauses) | View |
| Cloudflare R2 | Media storage (videos, documents) | European Union / United States (standard contractual clauses) | View |
| Plausible Analytics | Anonymous, cookie-free audience measurement (if you consent) | European Union (Germany) | View |
6. Retention Period
Data stored on your device (diagnostic history, preferences) stays there until you erase it.
7. Your Rights
In accordance with the GDPR, you have the rights of access, rectification, erasure, restriction, objection, and data portability, as well as the right to set guidelines on the fate of your data after your death. To exercise them, write to contact@moto-diagnostic.com. We respond within one month.
8. Security
We implement appropriate technical and organizational measures: encrypted communications (HTTPS), database hosting within the European Union, access control through authentication, per-user data isolation (row-level security), and data minimization.
9. Complaints to the CNIL
If, after contacting us, you believe your rights are not being respected, you can file a complaint with the French Data Protection Authority (Commission nationale de l'informatique et des libertés, CNIL), cnil.fr.